WHO WE ARE

Your best office solutions

from our best team.

We care about the performance of your business—and the technology that makes it run smoothly.


The secret to our success has been our attention to the human element of business equipment.

We bring only those solutions that help people do good work. This has been good for customers’

business—and ours—for more than 35 years.

Mark Ierardi

Owner and Solution Visionary

Mr. Ierardi is an attentive leader who finds a way to be at the front line of innovative business productivity solutions. “Let me know about your big challenge or opportunity. Chances are very good our team can design and deliver a solution that can improve efficiency. It may even lower your TCO.”

Jon Centracchio

Sales Director and Solution Architect

A solutions expert with more than 35 years’ experience in the industry, Jon listens to customers’ needs before thinking about how he can help them. “Let’s talk about your problem or how you want to improve the way work gets done. We are looking only for those new customers where we can add value.”


Brian Pennington

Director of Service Operations and Machine Whisperer

A man conversant in machine language and a 32-year office equipment veteran, Brian eliminates issues that can lead to down-time and solves the unexpected problems when they occur. “I help customers be proactive about their office productivity. What the machines have to say is between me and them.”


Rob Aldridge

IT Product Specialist and IT Genius

A technologist who speaks the language of business productivity, Rob leads the IT engineering side The Office Works’ innovative business solutions. “I make sure the system’s infrastructure and configuration enhance the opportunity our solution brings to customers. The people who buy our equipment are the really smart ones.”

Elizabeth O’Leary

Supplies Administrator and Prophetess

Elizabeth knows when you need supplies before you do. For more than 10 years Elizabeth has kept supplies inventory from becoming an expensive part of customers’ operating overhead. “My job is to make sure customers don’t have to think about if they have what they need to get the job done, nor worry about paying more than they should by having too much in inventory."


The Office Works team leads the market with
the highest customer loyalty and satisfaction scores.

Learn why. Talk to a solution-oriented team member today!

Net Promoter Score® 2021 Awards are out!

We’re ranked top 10 in North America*

Surveys Sent: 3443

Total Responses: 363 (10.5%)

Net Promoter Score 2021

*Ranking among US and Canada copier dealers using the

NPS® system provided by CEO Juice.

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